Contact support
Email us at support@berlinpulse.app.
Please include your device model, app version, operating system version, and a short description of the issue.
Common questions
Transport information looks different from another app. Why?
Transport alerts can change quickly and may come from different official feeds. Always check the transport operator’s official journey planner before travel-critical decisions.
How do I remove my data?
Use the Account & Data Deletion page or email privacy@berlinpulse.app.
How fast do you respond?
We aim to respond as quickly as possible. Response times can vary depending on request type and volume.